A Stripe account restriction or shutdown can stop sales overnight. Cards stop clearing, subscriptions stall, and the dashboard banner becomes the only thing that matters. Vrilsoft’s Chargeback Recovery Agency is built for that moment: a formal Stripe merchant account reinstatement appeal, managed as a single paid case with a clear money-back rule if the appeal does not succeed.
What the service is
Despite the agency name, the product is not a generic “fight every card dispute” desk. It is a structured service to prepare and support a reinstatement appeal for a shut-down or restricted Stripe merchant account.
You purchase one case for €500. Payment is captured before work begins. After checkout, you open your Chargeback Recovery dashboard on Vrilsoft, submit appeal details, and track progress while our team builds the package.
If you need to appeal for another Stripe account, that is a new purchase and a new case.
Who it is for
Merchants whose Stripe account was shut down or restricted
Holders of a standalone Stripe account (acct_…) — typically signed up at stripe.com (including accounts that may have started through another platform)
Teams that need a formal appeal letter and evidence package, not guesswork in a support chat
How a case works
Buy the service from the Vrilsoft store (Chargeback Recovery Agency).
Submit intake — business name, Stripe account ID, shutdown reason, notes, and supporting documents.
We prepare the appeal — draft letter and evidence package for your case.
You submit in Stripe — using your own Stripe Dashboard (Actions required / restriction flow) or Stripe Support with the documents we prepare. Vrilsoft typically does not have API access to your acct_…, so filing happens in your Stripe account, not through our Payments list.
Track the outcome — after you confirm filing, the case moves through review with status updates (including weekly updates while under review).
Won or Lost — reinstatement is the win path; if the appeal is unsuccessful, you can request a full refund of the €500 fee from the dashboard.
What you get
A dedicated case in your Vrilsoft client area
Guided intake and document upload
A staff-prepared appeal package (letter + evidence)
Email updates as the case moves (welcome, submitted, in review, outcome)
A money-back guarantee on the service fee if the appeal is unsuccessful
We do not publish win-rate promises or fixed Stripe decision timelines. Outcomes depend on Stripe’s review and the facts of the account.
What we do not do
We do not replace your Stripe Dashboard. You file the appeal (or open Support) with the package we prepare.
Your €500 payment to Vrilsoft is a service fee on our side — it is not the place where the account appeal is submitted.
One purchase covers one account/case. Another account means another case.